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Call Center Recordings

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Voicent Call Center Manager 8.5.2

Call Center Manager automati call y measures workloads and adjusts outbound call ing pace to ... Abandoned or Dropped Call s. Don't risk ... and maintaining dropped- call reports, providing protection ... accidental rule violations. Call Center Manager speeds effective ... feature allowing live- call coaching that is ... customers, and Easy call monitoring and recording. Call Center Manager Includes real ... campaign productivity. Voicent's Call Center Manager is a ... measuring and managing Call Center s. Use it ... Performance Quality Easy call monitoring and recording ... capability enables live- call agent coaching and ... Telemarketing Rules Automati call y track and adjust Call Drop threshholds and ... Rule on Dropped Call s. Avoid $16 ... summary stats for call volume, line usage ...

Voicent Call Center Manager call center recordings
Terrasoft Call Center call center recordings

Terrasoft Call Center 2.8

  • Shareware
  • 490.00$
  • 06-Aug-2010
  • 9.9 MB

Terrasoft Call Center Server is a ... incoming and outgoing call s, redirecting incoming call s to selected ... CRM users, process call s from different ...

PrettyMay Call Center for Skype

PrettyMay Call Center for Skype 2.5

  • Commercial
  • 150.00$
  • 11-Feb-2009
  • 6.6 MB

PrettyMay Call Center for Skype (PMCCS ... 100% software-based call center solution for Skype ... IVR), extension transferring, call recording and personalized ...


ErlangXLS 1.0

... AddIns to calculate Call Center staffing requirements based ... into account abandoned call s.

Advanced Call Center call center recordings

Advanced Call Center 5.7

  • Shareware
  • 39.95$
  • 05-Aug-2010
  • 2.2 MB

... expect are supported: call monitoring and logging, Call er ID with ... ACC can send call notifications to your ... types of incoming call s.

Bridge Call Tracking - Help Desk

Bridge Call Tracking - Help Desk 1.5

A technical call , ticket, issue, problem ... for the customer call center , help desk, user support center , or any shop ...

PrettyMay Call Recorder for Skype Basic call center recordings

PrettyMay Call Recorder for Skype Basic

PrettyMay Call Center for Skype is ... Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail ... TE Record Skype call s, Record conference call s, saving them ... separate channel. TE Call recording duration for ... TE Play recorded call s/voicemails/audio files (.mp3 ... voicemail and recorded call s easily. TE ... notification. [ PrettyMay Call Recorder for Skype ...

Request Tracker call center recordings

Request Tracker 3.1

  • Shareware
  • 149.00$
  • 06-Aug-2010
  • 4.7 MB

... any type of call center . Track who requests ...

4PSA VoipNow Express call center recordings

4PSA VoipNow Express 1.6.2

... Telphony Service Providers, call center s, SMB's and ... IVRs, group management, call ing cards, call back, remote conferences and call queues. Standard PBX ... IAX channels support - Call er ID / Call management / call recording / Voicemail ... disturb) function / call cascading / ring ... DID management / call monitoring Advanced PBX features - Intelligent cost call routing and PTSN fallback / Incoming call rules / Local ... with text2speech / Call center ready ( call queues with sophisticated ... and statistics) / Call back service / Call ing card / call screening User management ... billing plans / Call ing card billing / Call back billing / Call center grade queues report ...

iReferent Light

iReferent Light 3.00

  • Shareware
  • 20.00$
  • 11-Feb-2009
  • 1.5 MB

... organizes your personal call center to work in ... the detail phone call history, dial phone ...

TwinkiePaste call center recordings

TwinkiePaste 1.40

... care, help desk, call center and medical or ... TwinkiePaste can automati call y switch the ...

Dictation Buddy call center recordings

Dictation Buddy V2.1

... conversations and monitor call - center agents. Save time ... money managing your recordings . Easily save and ...

GnuGk Control Center call center recordings

GnuGk Control Center 2.0

... of endpoints and call s. You receive ... endpoints or disconnect call s. In addition ... enable building of call center for serving a lot of call s for a ... with Gnugk Control Center 2.0: - Support ... like ASR, active call s count, parent ... of condition - Show call s from neighbors ...

Go4Customer Call Recording Machine

Go4Customer Call Recording Machine 1.1

  • Shareware
  • 14.95$
  • 13-Aug-2012
  • 2.6 MB

Go4Customer Call Recording Machine records all the important call s to your ... conversations and monitor call - center agents. Save time ... money managing your recordings . Easily save and ... software is having call er id compatibility

Voice Call call center recordings

Voice Call 4.2

  • Shareware
  • 35.00$
  • 03-Feb-2013
  • 1.8 MB

Voice Call is an answering ... telephone dialer with Call er ID and ... Winamp on pause. Call ers can be ... Organizer database then call ers name, photo ... up the phone. Call s are logged ... number. Return missed call s with a ... your mouse. Voice Call dialer allows you place call s using the ... are away, Voice Call will answer the call after a pre ... mobile device. Voice Call can automati call y record your ... and the whole call is recorded. General Voice Call Features: T¬ Wave ... incoming and outgoing call s can be ... LED on new call s T¬ Shedule ...

Freeware HelpDesk CentreDesk Group

Freeware HelpDesk CentreDesk Group 3.2.2

  • Shareware
  • 99.00$
  • 06-Aug-2010
  • 20.8 MB

... are:
Fast, easy call logging, easy call tracking, with the ... parts are automati call y set to ...


SkypeTransfer 1.0

  • Shareware
  • 19.99$
  • 06-Aug-2010
  • 1.2 MB

... enable Skype manual call routing. SkypeTransfer extends ... to transfer Skype call s to anyone ... enable Skype manual call routing. Using SkypeTransfer ... can place the call er on 'Hold' ... to the original call er.

4PSA VoipNow call center recordings

4PSA VoipNow 1.5

  • Shareware
  • 299.00$
  • 19-Oct-2007
  • 11.7 KB

... of all sizes, call center s and residential ... services with intelligent call routing, prepaid and postpaid billing plans, call back features, IVR’s, voicemail, call ing card, call back, conferencing and call queues.

Based on ... vendors and dramati call y reduces deployment ...

LIVECHAT Contact Center call center recordings

LIVECHAT Contact Center 5.2.2001

  • Commercial
  • 33.00$
  • 23-Oct-2012
  • 6.7 MB

LIVECHAT Contact Center is a online ... application. LIVECHAT Contact Center enables fast and ... combined with classic call center . LIVECHAT Contact Center allows multiple conversations ... transmission in Contact Center is being processed ...

C# VOIP CALL TRANSFER EXAMPLE call center recordings


  • Shareware
  • 697.00$
  • 02-Mar-2013
  • 16.9 MB

... SDK for developing call transfer feature in ... to forward incoming call s either with blind call transfer or with attended call transfer. The source ... basic implementation of call forwarding using the ... to transmit incoming call s to another ... without the originally call ed end point accepts the call . The Ozeki Call Transfer sample program ... solutions for implementing call transfer via blind transfer or attended call transfer in a C# softphone. BLIND CALL TRANSFER: when there is an incoming call , it can be automati call y or manually ... example, in a call center it can be ... is made automati call y. In this ... can be possibly call ed when transfer ... accepts the incoming call and transfers it ... sample program, the call is transferred to ... number, etc. The call will be transferred ... and ask the call er to call back then end the call ; or to hold the call and tries transferring ... server accepts the call , then it call s a number ... a list, the call is set to ... when the new call is established, the ... are connected. ATTENDED CALL TRANSFER: in this case the call is transferred intentionally ...

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