Software DownloadsCall Center Recordings Software
Shareware and Freeware Software Downloads:
Call Center Recordings
- 2.2 MB
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings
- 15.5 KB
A technical call, ticket, issue, problem tracking system for the customer call center, help desk, user support center, or any shop where technical issues are tracked, managed, and reported. Features include dynamic definition of fields to track, hot lists, graphs, automatic paging, an e-mail interface, reports, and query for searching within issue history. There is no limit to the number or type of data fields that can be tracked or graphed.
- 4.7 MB
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
- 20.8 MB
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.