Software DownloadsCall Center Recordings Software
Shareware and Freeware Software Downloads:
Call Center Recordings
- 410.0 KB
Call Center Manager automati call y measures workloads and adjusts outbound call ing pace to ... Abandoned or Dropped Call s. Don't risk ... and maintaining dropped- call reports, providing protection ... accidental rule violations. Call Center Manager speeds effective ... feature allowing live- call coaching that is ... customers, and Easy call monitoring and recording. Call Center Manager Includes real ... campaign productivity. Voicent's Call Center Manager is a ... measuring and managing Call Center s. Use it ... Performance Quality Easy call monitoring and recording ... capability enables live- call agent coaching and ... Telemarketing Rules Automati call y track and adjust Call Drop threshholds and ... Rule on Dropped Call s. Avoid $16 ... summary stats for call volume, line usage ...
- 5.5 MB
PrettyMay Call Center for Skype is ... Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail ... TE Record Skype call s, Record conference call s, saving them ... separate channel. TE Call recording duration for ... TE Play recorded call s/voicemails/audio files (.mp3 ... voicemail and recorded call s easily. TE ... notification. [ PrettyMay Call Recorder for Skype ...
- 3.0 KB
... Telphony Service Providers, call center s, SMB's and ... IVRs, group management, call ing cards, call back, remote conferences and call queues. Standard PBX ... IAX channels support - Call er ID / Call management / call recording / Voicemail ... disturb) function / call cascading / ring ... DID management / call monitoring Advanced PBX features - Intelligent cost call routing and PTSN fallback / Incoming call rules / Local ... with text2speech / Call center ready ( call queues with sophisticated ... and statistics) / Call back service / Call ing card / call screening User management ... billing plans / Call ing card billing / Call back billing / Call center grade queues report ...
- 981.0 KB
... of endpoints and call s. You receive ... endpoints or disconnect call s. In addition ... enable building of call center for serving a lot of call s for a ... with Gnugk Control Center 2.0: - Support ... like ASR, active call s count, parent ... of condition - Show call s from neighbors ...
- 2.6 MB
Go4Customer Call Recording Machine records all the important call s to your ... conversations and monitor call - center agents. Save time ... money managing your recordings . Easily save and ... software is having call er id compatibility
- 1.8 MB
Voice Call is an answering ... telephone dialer with Call er ID and ... Winamp on pause. Call ers can be ... Organizer database then call ers name, photo ... up the phone. Call s are logged ... number. Return missed call s with a ... your mouse. Voice Call dialer allows you place call s using the ... are away, Voice Call will answer the call after a pre ... mobile device. Voice Call can automati call y record your ... and the whole call is recorded. General Voice Call Features: T¬ Wave ... incoming and outgoing call s can be ... LED on new call s T¬ Shedule ...
- 11.7 KB
... of all sizes, call center s and residential ... services with intelligent call routing, prepaid and postpaid billing plans, call back features, IVR’s, voicemail, call ing card, call back, conferencing and call queues.
Based on ... vendors and dramati call y reduces deployment ...
- 6.7 MB
LIVECHAT Contact Center is a online ... application. LIVECHAT Contact Center enables fast and ... combined with classic call center . LIVECHAT Contact Center allows multiple conversations ... transmission in Contact Center is being processed ...
- 16.9 MB
... SDK for developing call transfer feature in ... to forward incoming call s either with blind call transfer or with attended call transfer. The source ... basic implementation of call forwarding using the ... to transmit incoming call s to another ... without the originally call ed end point accepts the call . The Ozeki Call Transfer sample program ... solutions for implementing call transfer via blind transfer or attended call transfer in a C# softphone. BLIND CALL TRANSFER: when there is an incoming call , it can be automati call y or manually ... example, in a call center it can be ... is made automati call y. In this ... can be possibly call ed when transfer ... accepts the incoming call and transfers it ... sample program, the call is transferred to ... number, etc. The call will be transferred ... and ask the call er to call back then end the call ; or to hold the call and tries transferring ... server accepts the call , then it call s a number ... a list, the call is set to ... when the new call is established, the ... are connected. ATTENDED CALL TRANSFER: in this case the call is transferred intentionally ...